Biovitrum provides healthcare professionals and patients across the world with medical information pertaining to the Biovitrum products Kineret (anakinra), Kepivance (palifermin) and Stemgen (ancestim). For medical information questions or/and to report an adverse event or product complaint, please call the numbers listed below, which will take you to our international call center who will respond to your requests.
For all inquiries concerning products marketed by Swedish Orphan International, please see the Swedish Orphan International webpage (www.swedishorphan.com)
For products marketed by Biovitrum in the Nordic region, please contact the Biovitrum switchboard at +46 8 697 2000
Please note that all Toll Free Numbers listed below does not work across all mobile phone providers. Alternative numbers are therefore listed below.
*not Toll Free
If your telephone network provider does not support toll free numbers you can use the numbers listed below. Please note that these numbers are not toll free. Choose number based on your language preference.
| English: |
+41 61 564 13 28 |
| German: |
+41 61 564 13 29 |
| French: |
+41 61 564 13 30 |
| Italian: |
+41 61 564 13 31 |
| Spanish: |
+41 61 564 13 32 |
To contact our medical information staff please use the mail address listed below. Please note that this mailbox is not to be used to report adverse events or product complaints. To report an adverse event or product complaint, please call the numbers listed above.
